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Notes from the recovery desk
Practical writing for CFOs, Controllers, and Credit Managers in software and tech. No fluff—just what we learn collecting receivables all day.
June 2026
Why we rebuilt a collection agency around AI agents
Collection software was built by software people who never collected a dollar. Here's what changes when the workflows are designed by collectors—and run by machines.
Read → June 2026The 90-day rule: when to send a SaaS account to collections
The math behind placement triggers, why "one more email" is usually a $10,000 decision, and how to keep the renewal alive anyway.
Read → June 2026"We never agreed to renew": collecting auto-renewal balances
The most common dispute in SaaS collections, the documentation that wins it, and the contract language that prevents it.
Read →Prefer answers about your specific account?
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